Archive for October 19th, 2017

Pet Please #149: Customer Service That Calls You Instead of Leaving You on Hold

Pet Please #149: Customer Service That Calls You Instead of Leaving You on Hold

Today I got a message from my bank to inform me that they were worried about some suspicious behavior. They asked me to call them to verify that everything was okay. I called them right away, but a customer service representative wouldn’t be available for 10 minutes. 10 minutes in real time isn’t too bad. […]