Posts Tagged ‘leadership’

What Is Your Favorite Position? (for working)

What Is Your Favorite Position? (for working)

Recently I noticed something about the way I work: I prefer doing different types of work in different positions. Creative work (writing, prototyping, future planning): Sitting down at my desk. Logistical work (spreadsheeting, Skyping): Standing up at my desk (it’s a sit/stand desk). Brainstorming (game design/development): Turning off my computer and sitting at a separate […]


What Would You Say to Your High School Self?

What Would You Say to Your High School Self?

Every 2 years, my high school has an “Alumni Showcase” day when they invite graduates to return to the school to share their infinite wisdom with the students. I regretted not going 2 years ago, so I decided for sure I would go this year. Even though I was speaking to 14-18 year olds, I […]


Is Life Easier If All of Your Clothes Are the Same?

Is Life Easier If All of Your Clothes Are the Same?

Every morning/afternoon when I get dressed, I spend about 67 seconds selecting my outfit for the day based on my mood, activities that day, and availability of clean clothes. 67 seconds isn’t much, but is that time and mental energy I could better spend on other things? Steve Jobs (who I generally try not to emulate) thought […]


Would You Want to Live at Work?

Would You Want to Live at Work?

A few days ago when I read the following article–“From WeWork to WeLive: Startup moves members into its first residential building”–I bookmarked it because it seemed like a pretty novel concept. It read to met that a company was offering housing to employees, presumably to build community, reduce commutes, and blur the line between business and […]


Is a Bigger Staff Better?

Is a Bigger Staff Better?

The other day I was watching an online clip of Conan O’Brien involving him talking to various staff members on the show. In one of the conversations, he revealed that the show employs over 180 people. That number surprised me. 180 people working to create 1 hour of content a night? How is that possible? […]


The Best Grocery Store Clerk Ever

The Best Grocery Store Clerk Ever

Yesterday I wrote about a fictional (likely not fictional) story about really poor customer service. However, the universe reminded me today about the importance of balancing the bad with the good, as I had a truly wonderful experience at the grocery store. After loading up my cart, I was rolling past the check-out lanes–some open, […]


Louis CK and the Worst Customer Service Ever

Louis CK and the Worst Customer Service Ever

I recently watched an episode of Louis that I can’t stop thinking about. The show is fictional, but I have the feeling it’s grounded in reality. In the opening scene, which you can watch at the bottom of this article, Louis is shopping at a home and garden store. That is, he’s trying to shop there. He’s […]


CEO’s Choice of $70,000 Minimum Salary for Employees: What Do You Think?

CEO's Choice of $70,000 Minimum Salary for Employees: What Do You Think?

You may have seen a story floating around on Facebook last week about the CEO of a Seattle-based credit-card processing company, Gravity Payments, decided to enact a new minimum salary for every full-time employee: $70,000. As discussed in detail here, CEO Dan Price read an article about how peoples’ happiness significantly increases when they earn […]


The Worst Financial Advice I’ve Received from Smart People

The Worst Financial Advice I've Received from Smart People

Yesterday I was checking out after eating dinner at a local Mexican restaurant. I had enough cash to pay for my meal, but I commented that I rarely like to use cash when I could use my credit card, as it allows me to track and categorize all of my purchases. Every month I look […]


What Does a Customer Deserve?

What Does a Customer Deserve?

I have a bit of a situation. In the greater scheme of things, it’s truly a first-world problem, but I figure you might have some interesting ideas about it. I went the my local AT&T store last week to buy a new iPhone and renew my service plan. I was there for about an hour, and […]


How to Brainstorm with Introverts

How to Brainstorm with Introverts

In a few days, my fledgling game company will have a visioning session to discuss where we are today, where we want to be in 5 years, and how to get there. A key part of the session will be open brainstorming from participants. I love open brainstorming, especially when you can feel the creative […]


Why You Should Go to the Doctor When You Notice a Lump

Today I got a rather shocking group e-mail from a friend about a recent development in his life. I’m really grateful that he shared his story, and I asked him if I could post it on my blog so it might benefit you as it benefited me. He asked to remain anonymous, hence the lack […]


The Power of Asking for Feedback

The Power of Asking for Feedback

A few days ago I listened to a talk about asking for feedback. While I’ve been a big fan of the power of asking for feedback for a long time now (as a manager at my previous job, to my Kickstarter backers at my current job, and in general), the talk really opened me to […]


Distractions and Creativity

Distractions and Creativity

Last year I wrote about how my increase in productivity and efficiency since getting a second computer monitor. I continue to love my multiple-monitor setup, but I’ve noticed that it–and my computer–are actually quite counterproductive for a specific subset of my job: creativity. Part of my job involves designing and developing board games, so I spend […]


Your Favorite Speakers

Your Favorite Speakers

I’ve been asked to participate on a panel about crowdfunding and Kickstarter next Tuesday in front of about 200 people. I’ve been on a few of these panels in the past year, and for each one I’ve tried to work in some new skills that I’ve observed from my favorite speakers (usually TED talks): ask […]


How to Become 60% More Imaginative in 3 or More Easy Steps

How to Become 60% More Imaginative in 3 or More Easy Steps

Recently I’ve taken up walking. I’m not going on walks or strolls–no time for that. Rather, when I need to think something through, I walk around my condo, cats at my heels. It helps me think. Then, completely coincidentally, I read this article a few days ago, and I now have actual proof that walking makes me […]


Patrick Rothfuss in Candyland

A week or so ago, Patrick Rothfuss (an amazing writer) posted a blog entry about playing Candyland with his kid. Feel free to check it out. I’ll wait. Or I’ll just recap the key part below for you. You might recall Candyland from your childhood with fond memories, probably because you played it while your […]


Leadership Tactic #84: First to Arrive, Last to Leave? Not for Me

Leadership Tactic #84: First to Arrive, Last to Leave? Not for Me

I was watching the Chiefs/Colts game this weekend, and the announcers were talking about the Colts’ wide receivers. Apparently when Reggie Wayne was lost for the season about 8 weeks ago, the rest of the receiver core stepped up and got the Colts into the playoffs. The announcers supported the dedication of those receivers by […]


The 10 Elements of Great Customer Service

The 10 Elements of Great Customer Service

This entry was originally posted on the Stonemaier Games Kickstarter Lesson blog. “I actually monitor all backer homes and workplaces for any mention of our games. It’s not creepy; it’s customer service.” –Jamey Stegmaier The above line is a joke–obviously I don’t have access to every closed-circuit camera and baby monitor in the world. It […]


A Post About Ashton Kutcher?

A Post About Ashton Kutcher?

If you told me 4 years ago that I would post a blog entry about Ashton Kutcher, I would have said, “That’s random. Who are you?” (Because I probably didn’t know you then. I probably don’t even know you now.) Yet here I am. Do you ever find yourself clicking one link after another online […]


9 Tips for Better Communication Between Introverts, Extroverts, Thinkers, and Feelers

9 Tips for Better Communication Between Introverts, Extroverts, Thinkers, and Feelers

Today at our staff bonding day, one of my coworkers ran a great activity involving our Myers-Briggs personality assessments in regards to communication. As an introverted thinker, I found the activity to be really helpful. First we broke into two groups–introverts and extroverts–and brainstormed helpful and unhelpful communication tactics. Needless to say, one group was […]


The Getting to Know You Game

The Getting to Know You Game

Today I am taking my staff out to a cabin in the woods to get to know them better. No, this isn’t the start of a horror movie. (Unless you hear reports tomorrow about a terrible incident in the backwoods of Missouri, in which case it wasn’t me. I promise.) This is Staff Bonding Day […]


The Convention Convention

The Convention Convention

Are there conventions for people who run conventions? Convention conventions? Con-Cons? Or are Con-Cons attended by con men? For the longest time, I’ve been really hesitant to go to a convention. I’m an introvert, so the idea of walking into a room of thousands of strangers makes me cringe. Also, I didn’t quite understand the […]


Leadership Tactic #83: Feel Free to Say No

Leadership Tactic #83: Feel Free to Say No

Feel free to read this blog entry or not. Either way. It’s completely up to you. Feel free to say no if you don’t want to. Still reading? I thought so. It’s because you just got beh-psyched (behavioral psychologied)! Here’s what happened, according to a recent study: A recent review of the 42 psychology studies […]