Management Tactic #11: Fingerpointing

When you encounter a problem at the workplace, fingerpointing is a must. Point your finger at the solution, not the problem (or who caused the problem). You’ll double your chances of solving the problem quickly and effectively.

A few years ago I walked past my boss’s office around 6:30 in the evening, after everyone else had left. He was in the middle of leaving a voicemail to his secretary–I tried not to eavesdrop, but he was accusing the coworker of dropping the ball on a scheduling issue, so it caught my attention.


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