Archive for November 16th, 2011

Leadership Tactic #66: The Customer Isn’t Always Right

Leadership Tactic #66: The Customer Isn't Always Right

If you’ve ever waited tables, you know that the customer isn’t always right. If you’ve ever refereed a soccer game, you know that the customer isn’t always right. If you’ve ever had any job anywhere, you know that the customer isn’t always right. So why do we say that the customer is always right? I’d […]


The Weirdest Thing I Did as a Kid

The Weirdest Thing I Did as a Kid

I did a LOT of weird things as a kid. I was overly fascinated with smells emitted by my body (still am), I took baths until I was WAY too old to be taking baths (I simply couldn’t fathom that a sprinkle of water could be better than sitting in a pool of water), and […]